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I've only used Guardian a few months but I was impressed on their initial sales visit. I WAS told I was signing a 5 yr contract which was ok with me, this is my final home. We are on a tight budget so they worked out a deal for me. They offered to pay off our Life...
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5.0
I liked
  • Good sevice
#576877
We signed a 5 year contract on our home. When we sold the home, and the buyer did not want to use guardian, we are now forced to pay for the remainder of the 5 years-even though we are not using guardian for anything!!!! If we transfer the contract to our new home,...
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Anonymous
I hate guaridan

Guardian SUCKS~!!

2.4
I liked
  • System works ok
I didn't like
  • Company contract should be illegal
#576189
I hired this company to monitor my restaurant. Everything was fine until about a year into the service when something went wrong with the monitor. I couldn't get it to do anything and because it was hooked into my phone line I also couldn't use my phone. I called...
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#424642
I signed an alarm monitoring service agreement with the understanding that it w for 1 year. The house had a system already installed and all they did was sell me a wireless adapter that would be in contact with their center without a telephone line. I paid print for...
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Anonymous
Anonymous

That's why it's called a contract. Guardian gave you $1500 worth or equipment up front. Try calling your cell phone company to cancel while you are under contract. Let me k...

They never tell you up front that you are signing a 5 year contract, just sign here and initial here...then when you have difficulty paying your bills (by no fault of your own)due to hours cut at work or a layoff, they do not care, they just strong arm you saying "you...
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Anonymous
Petefromdefiance

Soupydemann from Dallas. All contracts can be renegotiated especially if one of the two parties put fourth a good faith effort the other party should (obviously this compa...

Anonymous
SoupyDeMann

Why are you complaining about them not having compassion when you can't pay your bill? You signed a CONTRACT - I suggest you research the meaning of the word contract.

#413340
A few years ago I purchased a Ryans home, I was super excited and was signing all the paperwork that was placed in front. Among the pile of paperwork was a contract for Guardian Security. I was basally told sign here and initial here. Never once did the sale rep...
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Anonymous
hakim

Fully Agree

The security system came built in on my new home so I figured I would give them a try. The sales person that came to my house verbally told me it was a 36 month agreement. 4 years later after less than stellar service from Guardian I finally decided to use a company I...
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Anonymous
Anonymous

This is still going on... I was in for three years a couple of years ago and just found out I still had 3 years remaining. 3-2=1. Apparently they slid the 5-year thing in when...

Anonymous
Anonymous

These guys suck, I'm in the military and I moved from Texas to NC. They wouldn't let me out of my contract and said I have two years remaining. The monoriting service sucks an...

The home I bought had previously had a guardian security sign in th eyard, so I figured I would save on installation. I did. But then the batttery in the old system went bad, and there were going bill me a $100+ to replace it. I said then just cancel it. They said...
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Anonymous
anon123456789

I call ***. For a service tech to come out and change a new battery, it is only $50. $25 for the tech to come out, and $25 for the battery. ***, depending on what system you h...

Hired Guardian Protection Services to monitor my rented apartment in Roselle Park New Jersey in 1999. Hit the panic button once and they Never Responded! The landlord demanded the security code, when I refused they started harassing me, refusing service to my...
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Anonymous
Anonymous

Whatever was your outcome?

Anonymous
Kagh56@yahoo.com

I live in San Antoni,Texas,Guadian Protection in 2010 told me they could motor my outside property as well as my inside as a package,when I stated to read there contract he t...

#295106
I am very disappointed with the Homeland Security Inc. that works with Guardian Protection Service ( I do not know why I have to deal with 2 companies) and their poor security system that never worked well. After 2,5 years I wanted to terminate my contract because I...
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Anonymous
DB

Every single thing im reading is exactly what im going threw. This company is horrible i do not understand how they are even still in business. DO NOT DO IT way better options...

Anonymous
Anonymous

I'm upset I called to cancel my service and was told I have to pay 100% of my contract. First was not aware of a 24 month contract. As usual was not aware of the 100% cancelat...