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I have had this service for 1yr. Called to cancel service and were told I have a two year contract that I was not awarr of. I hate when business have to trick you into to staying with them. I was not aware of the 100% cancelation term either . Before getting this...
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1.0
I didn't like
  • Trickery of the contract
#917945
Slimy people to deal with from start to finish. I got one indoor and 3 outdoor cameras. Motion sensor does not work on any of them. Tech came out and basically explained the motion activation is junk on these cameras. He assisted me with the settings and he was...
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I have been in contact with Guardian the last few months trying to find out why my contract says 36 months agreement but their records indicated 60 mths. I faxed over my contract which has my signature and intials which indicated the 36 months. Guardian has refused to...
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Have had Guardian service since Nov 2005..bill increased slightly twice without prior notice..no big deal. Now I've chosen another provider/better service/cost less & Guardian tells me I "automatically renewed the contract Nov 2015 for another 5 yrs & we can top their...
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These people should be banned from doing bussiness, liars and crooked. they were told the back door of my mobile home had problems,they put that round quarter size thing in. the frame anyway and it fell back into frame away from contact , keep telling me they were...
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GuardianCares
GuardianCares
Guardian Protection Services Verified Representative

Hello,Thank you for your feedback on Guardian Protection, it will help us improve our consumer experience. I would like to assist you with your technical issues if you could ...

Worse company I had ever had to deal with to cancel a contract. I never seen a company try to charged you for the whole contract after you attend to cancel. I can't believe how this company get's away with such a scam. however there's a section in the contract that...
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GuardianCares
GuardianCares
Guardian Protection Services Verified Representative

Im sorry to hear youve been experiencing issues. Because customer satisfaction is our top priority, we take your feedback very seriously. Your contract specifies that if you t...

1.0
I didn't like
  • These are liars not trustworthy
  • Company contract should be illegal
  • Misleading sales pitch
#886353
I also signed on with Guardian Protection Plan and when I tried to buy out of my contract I was told that it was for 60 months at $48 a month and that since I had only 21 months left on my contract that it would cost me $1008 with no payoff discount. The real irony is...
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GuardianCares
GuardianCares
Guardian Protection Services Verified Representative

Hello,Im sorry that you feel frustrated with this situation. We take your concerns seriously because customer satisfaction is very important to Guardian. Because Guardian make...

1.0
I didn't like
  • Not going over contract in an honest manner
  • Misleading sales pitch
  • Deceive to get business
#877062
Guardian is the worst company to go with. They are Liars and will *** over!
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GuardianCares
GuardianCares
Guardian Protection Services Verified Representative

Hello,Im sorry to hear that you feel you were deceived. Our firm takes great pride in delivering fine security products and services to our customers. Conducting business in t...

I am also a Guardian Home Protection victim. The sales person was pleasant and quick, and presented the information leaving out important details. I should have read the contract word by word, but felt I was in the hands of a reputable company. I tried to cancel after...
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Anonymous
Anonymous

I was victomized by a burglary so I contacted an aquaintence who worked for the company as a sales rep. Didn't tell me that after the three year contact it was year to year. T...

1.6
Port Saint John, Florida
I didn't like
  • Too expensive
  • Misleading sales pitch
  • Unfriendly staff
#771565
This company deceived my elderly parents by coming to the door and saying they were "upgrading" their security system. In fact they were from a competitor and actually switching their current company. They tole them they were signing a "work order" but they were really...
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I didn't like
  • Company contract should be illegal
  • Deceive to get business
  • These are liars not trustworthy
#752924