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Have had Guardian service since Nov 2005..bill increased slightly twice without prior notice..no big deal. Now I've chosen another provider/better service/cost less & Guardian tells me I "automatically renewed the contract Nov 2015 for another 5 yrs & we can top their...
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These people should be banned from doing bussiness, liars and crooked. they were told the back door of my mobile home had problems,they put that round quarter size thing in. the frame anyway and it fell back into frame away from contact , keep telling me they were...
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GuardianCares
GuardianCares
Guardian Protection Services Verified Representative

Hello,Thank you for your feedback on Guardian Protection, it will help us improve our consumer experience. I would like to assist you with your technical issues if you could ...

Worse company I had ever had to deal with to cancel a contract. I never seen a company try to charged you for the whole contract after you attend to cancel. I can't believe how this company get's away with such a scam. however there's a section in the contract that...
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GuardianCares
GuardianCares
Guardian Protection Services Verified Representative

Im sorry to hear youve been experiencing issues. Because customer satisfaction is our top priority, we take your feedback very seriously. Your contract specifies that if you t...

1.0
I didn't like
  • Misleading sales pitch
  • These are liars not trustworthy
  • Company contract should be illegal
#886353
I also signed on with Guardian Protection Plan and when I tried to buy out of my contract I was told that it was for 60 months at $48 a month and that since I had only 21 months left on my contract that it would cost me $1008 with no payoff discount. The real irony is...
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GuardianCares
GuardianCares
Guardian Protection Services Verified Representative

Hello,Im sorry that you feel frustrated with this situation. We take your concerns seriously because customer satisfaction is very important to Guardian. Because Guardian make...

1.0
I didn't like
  • Too expensive
  • Deceive to get business
  • Not going over contract in an honest manner
#877062
Guardian is the worst company to go with. They are Liars and will *** over!
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GuardianCares
GuardianCares
Guardian Protection Services Verified Representative

Hello,Im sorry to hear that you feel you were deceived. Our firm takes great pride in delivering fine security products and services to our customers. Conducting business in t...

I am also a Guardian Home Protection victim. The sales person was pleasant and quick, and presented the information leaving out important details. I should have read the contract word by word, but felt I was in the hands of a reputable company. I tried to cancel after...
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Anonymous
Anonymous

I was victomized by a burglary so I contacted an aquaintence who worked for the company as a sales rep. Didn't tell me that after the three year contact it was year to year. T...

1.6
Port Saint John, Florida
I didn't like
  • Misleading sales pitch
  • Substandard equipment
  • Not going over contract in an honest manner
#771565
This company deceived my elderly parents by coming to the door and saying they were "upgrading" their security system. In fact they were from a competitor and actually switching their current company. They tole them they were signing a "work order" but they were really...
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I didn't like
  • These are liars not trustworthy
  • Company contract should be illegal
  • Deceive to get business
#752924
Justin Sarles Marketing Director for AMC Guardian came to my house selling a security system. I already had a existing system with a contract that had a couple of years left. Justin promised me if I changed Guardian would pay off my existing contract. All that I...
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This Company is a fraud. The rep was at my door like a lame dog , I felt bad and decided to have the service at one house. I paid in advance for all 3 years. He told me if I get the service at the other house I can get 3 months free service at the second house plus...
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I didn't like
  • These are liars not trustworthy
#655774
The guardian tampa salesman showed up at my door so high I had to send him away. I could smell him from where he stood and there was no way I was having him come back. im sorry but that is not who I want showing me how to access my security to my home. I was told they...
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I didn't like
  • Situation
#638630